The board you will receive will be a used one and most likely failed and serviced by us.
In any case it would have been tested by us prior to being slated for sale and it will carry a warranty (see below).
Once you receive it and have your TV up and running again you can contact us and request a free return shipping label so you can send the old board back to us to get additional credit (see the trade-in section below for details) and also give a chance to the next person in your position to get a functional board.
IMPORTANT: PLEASE MAKE SURE THIS IS THE BOARD THAT YOUR TV NEEDS BEFORE PLACING AN ORDER!
OPEN THE TV AND COMPARE THE BOARD YOU HAVE TO THE PICTURE IN THIS LISTING BEFORE PLACING AN ORDER!
SHIPPING AND HANDING
Ships within 1 business days of placing an order via UPS (preferred) or USPS (backup option).
WARRANTY AND WARRANTY RETURNS
90 days limited warranty covering parts and labor. If board needs to be returned customer is responsible for return S&H costs and CTVR is responsible for repairing, replacing or refunding the customer.
Return of functional boards or any other refund caused by customer and not CTVR is subject to return fee sufficient to cover CTVR's expenses related to the sale such as transaction fees and S&H costs.
Board must be packaged well and must arrive without physical damage or traces of tampering in order for any of the above warranty conditions to apply; return of physically damaged or tampered boards voids any warranty.
TRADE-IN CONDITIONS
Once you receive the board and fix your TV you can return the old malfunctioning board to us to receive the advertised credit.
There are a few conditions that need to be met in order for a full credit to be issued:
- Your board must leave within 14 days of arrival of our board, both per carrier records (we'll likely be using UPS Ground and you will have tracking information available once we print the shipping label)
- Your board must arrive in good physical condition, with no missing or physically broken components or other traces of tampering; electrical failures are OK, but custom repair attempts usually are not
Violation of either requirement would result in decrease or void of the credit amount.
