SERVICE DESCRIPTION - PLEASE READ IN FULL!
CoppellTVRepair offers a REPAIR SERVICE for the power supply board used in SCOTT LCT37SHA LCD TV as shown on the picture.
REPAIR SERVICE means that you have to send in your malfunctioning board in order to get it serviced and returned to you.
We do offer a flat rate repair service for anything that may have gone bad on the power supply board, not just the most common issues usually addressed by having a few swollen capacitors replaced.
That said, it is always possible that we may be unable to find the problem or source the part that needs to be replaced; in such cases the customer is offerred to receive back the board at the sole cost of the return shipping and no labor or parts are being charged.
Failure symptoms
Typical failure symptoms of a failed power supply board are a totally dead TV, a TV that has standby power indicator (red LED) and which upon turn on command turns green for a short while and then back to red and finally a TV that takes a few attempts to power on successfuly until it comes to a point where it does not want to turn on at all.
Of course there can be other failures and other failure symotoms; the above is not exclusive let alone a complete list of possibilities, but barely the most common ones.
Processing time
Typical processing time for the repair is within two business days; if we have any probems that require more time (be it overload or technical problems) we will contact you with an update and request for more time.
We have a fairly high success ratio, but we still do not guarantee success; if we can't get the board to work, though, you will not need to pay.
Payment
Presently we do not charge in advance for repair services.
Instead, once the board(s) are received, tested, found to be defective, serviced and tested again to success we send a payment request to the customer.
If something along the process - such as unexpected difficulty or finding a board to be functional - arises we contact the customer via email and/or phone and disscuss options.
Minimal charge / diagnostic fee
If a board arrives and is determined to be functional we charge up to $25 for diagnostic fee.
For explanation of why do we do that please read this article.
Board requirements
We ask that the board arrives here in good physical condition and without traces of tampering. If someone (other than us, that is) has already attempted to service the board then please contact us with a description/pictures and do not directly place an order. We reserve the right to refuse service to boards that have signs of repair attempts.
If you have any questions do not hesitate to ask.
