Coppell TV Repair LLC offers an exchange service for the main board 3642-0222-0150 / 3642-0132-0395 as shown on the picture and used in Vizio VW42LHDTV10A LCD TV.
The board you will receive will be a used one, possibly returned by another customer like you and subsequently serviced, upgraded and tested by Coppell TV Repair.
Once you receive it and have your TV up and running again you can send the old board back to us to get additional credit (see the trade-in section below for details) and also give a chance to the next person in your position to get a functional board.
IMPORTANT: PLEASE MAKE SURE THIS IS THE BOARD THAT YOUR TV NEEDS BEFORE PLACING AN ORDER!
OPEN THE TV AND COMPARE THE BOARD YOU HAVE TO THE PICTURE IN THIS LISTING BEFORE PLACING AN ORDER!
LIKE MANY OTHER BRANDS VIZIO TEND TO RELEASE VERY DIFFERENT TVS UNDER THE SAME MODEL...SO MAKE SURE WHAT YOU NEED BEFORE SPENDING TIME AND MONEY!
COPPELL TV REPAIR WILL TAKE BACK WORKING BOARDS PURCHASED IN ERROR, BUT WILL CHARGE RESTOCKING FEES COVERING OUR EXPENSES IN THE TRANSACTION.
FAILURE SYMPTOMS
There are several different failure symptoms of a failed main board 3642-0222-0150 for Vizio VW42LHDTV10A.
The most popular are 1) the TV showing the yellow Vizio logo, but not responding to button commands from either the buttons panel or the remote; and 2) the TV responding to a power on command by changing color from yellow to white and getting stuck there.
SHIPPING AND HANDING
Ships within 1 business days of placing an order via UPS (preferred) or USPS (backup option).
WARRANTY AND WARRANTY RETURNS
60 days limited warranty covering parts and labor. If board needs to be returned customer is responsible for return S&H costs and CTVR is responsible for repairing, replacing or refunding the customer.
Return of functional boards or any other return caused by customer and not CTVR is subject to return fee sufficient to cover CTVR's expenses related to the sale such as transaction fees and S&H costs.
Board must be packaged well and must arrive without physical damage or traces of tampering in order for any of the above warranty conditions to apply; return of physically damaged or tampered boards voids any warranty.
REQUIREMENTS FOR RECEIVING CREDIT FOR YOUR OLD MODULE
Upon receiving and installing the purchased module buyers can return the old one to receive the advertised credit. Returns are optional and buyer's responsibility; it is usually OK to reuse the original packaging unless it was visibly damaged beyond normal use (in which case we usually hear from buyers anyway).
The credit will normally be issued as a partial refund towards your original payment; when this is impossible or inapplicable we may use other forms of payment such as PayPal or check.
It takes 2-5 business days after the delivery of your board to us for it to be processed and the refund issued.
In order to receive the full advertised credit the returned dud must meet all of the following conditions:
1) It must be sent back within 14 calendar days of the delivery of the module you purchased from us, both per carriers' records. Make sure you keep your tracking number, you may need it!
2) The board must arrive in good physical condition allowing subsequent repair and reuse of the board. Sometimes when components fail and burn they also leave burn marks on the board. Most of the time such traces are not affecting the ability to restore the board's functionality, but in some extreme cases this may be a problem.
3) The board must not have missing or replaced components or have otherwise been tampered with, nor should it show signs of chemical damage like rust or corrosion of the PCB tracks, whether exposed or under protective coating. Sometimes hard to spot at first, corrosion is a major problem that most of the time is not worth pursuing.
Exceptions vary from all 3 listed conditions, but we reserve the right to be the judge on whether your board qualifies for an exception.
If a board arrives that does not meet the above conditions and we do not consider it appropriate for extension we will contact you and offer you to get it back for the sole cost of the return shipping and/or offer you a trade-in price we consider reflecting its condition.
The returned module must arrive in good physical condition and without previous traces of repairs or tampering in order to qualify for the full advertised credit.
Modules that do not meet those criteria will be subjected to partial refund or no refund at all (depending on their condition and trade-in value).
